RR...I fail to see how you could learn EVERYTHING you need to know from a closed Beta. Perhaps as a non-MMO player ( until STO ),you could enlighten me as to the process of how a closed beta would give you what you say it did..."Closed Beta told me everything I needed to know about the direction of the game, and it's fate after launch."
BLZBUB, this is one of those things that just comes from expirience. I'm sure RR, lke me, has played or tried to play every mainstream MMO out there. I know I have beta's almost every one of them and from my expiriences and observations of various games over time, I can tell you if a games on the right path or not during Closed beta.
In this instance, i could tell there was no replayablity ( the ability to create a new character and progress through a different content), there was a severe lack of a Hook (you want the players to want to not want to put the game down), sevdere lack of unique content (all the messions were cut and copies of each other with a few unique ones thrown in) and those are 3 Standard things missing.
As for Trek, if failed to meet the requirements for the IP. There was no reason to group up, the game ended up just being a big solo game with other players mingled in a lobby enviroment. There was no comprehensive exploration, diplomacy or Universe, Ship just became random mobs to kill (5 cruisers against a miranda and the miranda wins?), you could reoutfit your ships in space and there was no real death penalty. On top of that, the extensive instancing just through immersion out the window, no feeling of the vastness of space.
ST has and always will be about a group of individuals working together (usually a bridge crew) to solve a larger than life problem. for that, I still hold that for a ST MMO to be successful it needs to that the approach DDO took, where people can get together (like a hub city or SB) and go do an EPISODE together or if not try them solo or with a hired Bridge crew. the essence of Trek is the group and self advancement, it's npt about Pew pew, although if that had done a more DDO approach with say 70-80% combat for mission, I think the game would still have been a Huge hit with fans.
anyways, i've said this and more all before. Cryptic did this to themselves, they had a vast number of people telling them that this approach would not be sustainable and they ignored them.