I think its worth noting that even though STO was close to beta when it went down, atleast from my sources too, that doesn't mean it was close to the final open beta that some people think of when you say beta. If anything it most likely will of been teh very early beta tests, but from what I saw of game builds over a year ago, its not a far stretch for me to imagine early betas testing was that far away.
I do believe PE made a few blunders, like most new companies do, such as developing 2 MMO's at the same time, I also think thier PR strategy could of been refined somewhat, but PE did have some really amazing talent working for them, its also worht noting that STO and GnH were developed by seperate teams, so just because there were certain code bugs with GnH doesn't nessacarily mean the same bugs were there with STO, but then since teh game wasn't even at beta testing yet, I don't think its really an issue. Afterall, I've yet to see any peive of software get released without some bugs, more so with MMOøs which are insanly huge projects.
Personally, I'm more curious about whos developing STO atm and what direction they are taking the game, for as much as some people hated where PE were taking STO, I think alot of what PE were doing was really great, also, almost all the things people were complaining about, PE did want to add to the game (PSI for example as well as other factions), just not all at launch, due to time and money constraints. Its nice to dream about the perfect Star Trek game, but making it in the real world with money and time constraints is something entirely different, especialy where 'just' adding something can add months to a game production.